Conseiller·ère En Soutien Applicatif (secteur Construction)

CRP Informationssysteme GmbH

Québec, Quebec, Canada
Hybrid (1 day on-site, 4 days remote)
Support avantage and acomba software
Provide technical and functional support
Assist clients with software features
CRP Informationssysteme GmbH is seeking a motivated individual for the position of Application Support Advisor in the construction sector. The role involves providing technical and functional support for accounting software, particularly Avantage and Acomba, while ensuring excellent customer service

Job Summary

  • Respond to user support requests by phone or in writing (email, ticket platform).
  • Analyze and resolve issues related to the use of Avantage and Acomba accounting software.
  • Offer a permanent position with a daytime work schedule, collective insurance, and vacation days.

Matching Summary

Match Score: 75

CRP Informationssysteme GmbH is seeking a motivated individual for the position of Application Support Advisor in the construction sector. The role involves providing technical and functional support for accounting software, particularly Avantage and Acomba, while ensuring excellent customer service.

Skills & Requirements

Must-have

  • Support Avantage and Acomba software
  • Provide technical and functional support
  • Assist clients with software features
  • Document issues and solutions

Nice-to-have

  • Excellent customer relationship skills
  • Continuous process improvement
  • Collaborate with internal teams

Key Requirements

  • DEP, AEC or DEC in accounting or related field
  • In-depth knowledge of the construction sector
  • Experience in user support or accounting
  • Comfort with customer service

Work Rights

Not specified

Tailored Resume

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