Executive It Support Liaison

Thermo Fisher Scientific UK

Massachusetts, United States
Base: $91,700.00–$122,200.00; bonus/equity: variab...
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Windows 11 and office365 support
Servicenow ticketing system usage
Powerbi data analysis skills
** Thermo Fisher Scientific is seeking an Executive IT Support Liaison in Massachusetts to provide dedicated IT support to high-level executives. The role involves troubleshooting, managing technology, and ensuring seamless operations for the executive team while promoting the company's mission of making the world healthier, cleaner, and safer. **

Job Summary

  • This role serves as the primary point of contact for high-level executives, ensuring seamless technology operations and dedicated IT assistance.
  • The position requires deploying and maintaining diverse equipment including workstations, mobile devices, printers, and office A/V systems while adhering to global standards.
  • Candidates will benefit from a comprehensive Total Rewards package including medical plans, 401(k) matching, and up to 120 hours of paid time off annually.

Matching Summary

Match Score: 75

** Thermo Fisher Scientific is seeking an Executive IT Support Liaison in Massachusetts to provide dedicated IT support to high-level executives. The role involves troubleshooting, managing technology, and ensuring seamless operations for the executive team while promoting the company's mission of making the world healthier, cleaner, and safer. **

Salary

Base: $91,700.00–$122,200.00; Bonus/Equity: Variable annual bonus eligible; Benefits: Comprehensive medical, dental, vision, 401(k), ESPP, and PTO

Skills & Requirements

Must-have

  • Windows 11 and Office365 support
  • ServiceNow ticketing system usage
  • PowerBI data analysis skills
  • iOS and Mac hardware troubleshooting
  • Video conferencing setup expertise

Nice-to-have

  • White-glove customer service attitude
  • Ability to work with minimum supervision
  • Strong sense of urgency and professionalism
  • Innovative problem-solving mindset
  • Experience with event production support

Key Requirements

  • Bachelor's degree in technical field preferred
  • Hands-on experience in executive IT support roles
  • Demonstrated success in related technical positions

Work Rights

Not specified

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