Client Success Manager

Harris Novum

Manila, Philippines
Kpi monitoring and reporting
Data analysis and insights
Client-centric solutions
You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives

Job Summary

  • You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives.
  • You will analyze client data to identify trends, areas for improvement, and opportunities to optimize revenue cycle processes.
  • You will effectively communicate findings and insights related to KPI performance to internal teams and clients, while proposing data-driven solutions to address any identified issues.

Matching Summary

You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives.

Skills & Requirements

Must-have

  • KPI monitoring and reporting
  • Data analysis and insights
  • Client-centric solutions
  • Communication and problem-solving
  • Task management and prioritization
  • Proficiency in Excel, SQL, Tableau

Nice-to-have

  • Anticipate client needs
  • Adapt to varying client needs
  • Improve operational performance
  • Enhance financial performance

Key Requirements

  • Strong analytical and problem-solving skills
  • Basic understanding of healthcare revenue cycle management

Work Rights

Not specified

Tailored Resume

Cover Letter