This role offers a seamless banking experience by alternating between face-to-face retail branch services and telephone or digital channel support
Job Summary
This role offers a seamless banking experience by alternating between face-to-face retail branch services and telephone or digital channel support.
Employees will assist customers with general banking transactions, process applications for personal loans and credit cards, and conduct financial health checks.
The position includes continuous training and development opportunities to support career aspirations within the Commonwealth Bank Group.
Matching Summary
This role offers a seamless banking experience by alternating between face-to-face retail branch services and telephone or digital channel support.
Skills & Requirements
Must-have
Full time availability Monday to Friday
Roster coverage Tuesday Thursday contact center
Face-to-face retail branch service capability
Nice-to-have
Passion for outstanding customer service
Problem solving attitude and curiosity
Ability to work collaboratively as a team
Key Requirements
Available for predetermined roster Monday to Friday