The Customer Care & Concierge Engineering team builds products and platforms for Robinhood’s most engaged customers, including dedicated support, tax workflows, and estate planning capabilities
Job Summary
The Customer Care & Concierge Engineering team builds products and platforms for Robinhood’s most engaged customers, including dedicated support, tax workflows, and estate planning capabilities.
As an Engineering Manager, you will lead a team of engineers, partner with product and design to define and deliver customer-facing solutions, and strengthen the underlying platform.
Robinhood offers challenging, high-impact work, performance-driven compensation with bonus and equity, comprehensive benefits including 100% paid health insurance, and a flexible lifestyle wallet.
Matching Summary
The Customer Care & Concierge Engineering team builds products and platforms for Robinhood’s most engaged customers, including dedicated support, tax workflows, and estate planning capabilities.
Salary
Base: $200,000 - $235,000 CAD; Bonus/Equity: Eligible for bonus opportunities + equity; Benefits: 100% paid health insurance for employees with 90% coverage for dependents, lifestyle wallet, employer-paid life & disability insurance, fertility benefits, mental health benefits
Skills & Requirements
Must-have
Lead and develop engineering team
Partner with product and design
Backend or full-stack systems
Customer-facing software at scale
Translate business goals to technical plans
Nice-to-have
Building 0→1 products
Iterating based on customer feedback
Growing early-career engineers
Shaping product direction and culture
Key Requirements
1–3 years managing engineers
Experience building 0→1 products
Strong backend or full-stack background
Experience shipping customer-facing software at scale