Senior Associate, Client Service Management

BNY Mellon

Greater Manchester, United Kingdom
On-site
Trusted client point of contact
Deliver exceptional client service
Strong internal networks
Be a trusted point of contact for clients, taking ownership of moderately complex day‑to‑day service matters and ensuring timely, high‑quality resolution

Job Summary

  • Be a trusted point of contact for clients, taking ownership of moderately complex day‑to‑day service matters and ensuring timely, high‑quality resolution.
  • Deliver exceptional client service across products and services, consistently meeting client expectations and strengthening long‑term relationships.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Be a trusted point of contact for clients, taking ownership of moderately complex day‑to‑day service matters and ensuring timely, high‑quality resolution.

Skills & Requirements

Must-have

  • Trusted client point of contact
  • Deliver exceptional client service
  • Strong internal networks
  • Financial markets understanding

Nice-to-have

  • Culture of continuous improvement
  • Curiosity and growth mindset
  • Adaptability and flexibility
  • Bold ideas meet advanced technology

Key Requirements

  • Fluency in German and English
  • Client-facing role experience
  • Strong risk awareness mindset

Work Rights

Not specified

Tailored Resume

Cover Letter