The role supports the development and maintenance of P&O processes and ensures compliance with labor laws and company policies across multiple regions
Job Summary
The role supports the development and maintenance of P&O processes and ensures compliance with labor laws and company policies across multiple regions.
It involves delivering end-to-end Time and Absences service support, managing service requests, and collaborating with various internal and external stakeholders.
The position requires proactive communication and coordination to ensure smooth service delivery and continuous process improvement.
Matching Summary
The role supports the development and maintenance of P&O processes and ensures compliance with labor laws and company policies across multiple regions.
Skills & Requirements
Must-have
Time and Absences service support
Customer-focused service delivery
Fluent Turkish communication
Compliance with local labor laws
Data analysis and evaluation
Ticketing and case management tools
Nice-to-have
Collaborative mindset
Proactive problem solving
Process and system enhancements
Cross-functional team partnership
Continuous improvement initiatives
Key Requirements
Experience in customer-focused service delivery
Fluent Turkish and English communication skills
Ability to manage employee queries accurately
Strong attention to detail
Experience working in high-volume support environments