Customer Service Representative

PLS

Brooklyn, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Outstanding customer service
Educate customers on products
Cash handling
PLS is seeking a Customer Service Representative for their Brooklyn, NY location. The role involves delivering exceptional customer service, educating customers on products and services, and maintaining compliance with company policies and regulations

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative for their Brooklyn, NY location. The role involves delivering exceptional customer service, educating customers on products and services, and maintaining compliance with company policies and regulations.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • outstanding customer service
  • educate customers on products
  • cash handling
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter