Concierge Officer

Four Seasons Hotels & Resorts

Bangkok, Thailand
Exceptional guest service
Insightful local knowledge
Handle guest inquiries
Four Seasons is powered by our people, a collective of individuals who crave to become better and treat each other as we wish to be treated in return

Job Summary

  • Four Seasons is powered by our people, a collective of individuals who crave to become better and treat each other as we wish to be treated in return.
  • Our Concierge Officer will have the opportunity to shape guest experience by providing an exceptional service and insightful knowledge.
  • Four Seasons provides employees with the same level of care that we expect to be shared with our guests, and has been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Matching Summary

Four Seasons is powered by our people, a collective of individuals who crave to become better and treat each other as we wish to be treated in return.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Insightful local knowledge
  • Handle guest inquiries
  • Process parcels and mail
  • Update desk collateral

Nice-to-have

  • Passion for excellence
  • Genuine heart
  • Golden Rule
  • Cohesive team
  • Commitment to quality

Key Requirements

  • Support Chief Concierge during pre-opening
  • Resolve customer complaints
  • Establish contacts with local vendors
  • Utilize internal software programs

Work Rights

Not specified

Tailored Resume

Cover Letter