Contact Center Communications Analyst

Travel + Leisure Co.

Clark Freeport Zone, Pampanga, Philippines
Not specified (assumed to be onsite based on location)
1-2 years of customer service experience
Strong verbal and written communication skills
Proficiency in crm software
Travel + Leisure Co. is seeking a Call Centre Communications Analyst for their Global Support Services team in Clark Freeport Zone, Pampanga, Philippines. The role involves providing exceptional customer service by handling inbound calls, resolving inquiries, and collaborating with teams to enhance customer experience

Job Summary

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company.
  • As a Call Centre Analyst, you will deliver outstanding customer service to valued clients.
  • Join a dynamic team where you'll find an inclusive environment and opportunities for career growth.

Matching Summary

Match Score: 85

Travel + Leisure Co. is seeking a Call Centre Communications Analyst for their Global Support Services team in Clark Freeport Zone, Pampanga, Philippines. The role involves providing exceptional customer service by handling inbound calls, resolving inquiries, and collaborating with teams to enhance customer experience.

Skills & Requirements

Must-have

  • 1-2 years of customer service experience
  • strong verbal and written communication skills
  • proficiency in CRM software

Nice-to-have

  • passion for exceptional customer service
  • ability to multitask in fast-paced environment
  • commitment to continuous improvement

Key Requirements

  • experience in a call centre environment
  • excellent problem-solving skills
  • keen eye for detail

Work Rights

Not specified

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