Team Leader Zákaznického Servisu

ABB UK

Mosnov, CZ
Not specified; annual financial bonus available; m...
Fully remote
University degree in business administration or supply chain
Minimum 3 years experience in order processing
Fluent in czech and english languages
ABB UK is seeking a Supervisor for Customer Service in Mosnov, CZ, focused on managing order processing and a small team while ensuring high standards of customer service. This fully remote position offers a dynamic environment within the robotics sector, which is undergoing significant transformation due to an impending acquisition by SoftBank

Job Summary

  • This role sits within ABB's Robotics business, a leading global robotics company entering an exciting new chapter with SoftBank Group acquisition.
  • The primary focus is on managing a small team to process and execute customer orders accurately while ensuring compliance with commercial regulations.
  • Benefits include flexible working hours, a transportation allowance, 25 days of vacation, and opportunities for education and career growth worldwide.

Matching Summary

Match Score: 85

ABB UK is seeking a Supervisor for Customer Service in Mosnov, CZ, focused on managing order processing and a small team while ensuring high standards of customer service. This fully remote position offers a dynamic environment within the robotics sector, which is undergoing significant transformation due to an impending acquisition by SoftBank.

Salary

Not specified; Annual financial bonus available; Meal allowance and MultiSport card included

Skills & Requirements

Must-have

  • University degree in Business Administration or Supply Chain
  • Minimum 3 years experience in order processing
  • Fluent in Czech and English languages
  • Solid knowledge of ERP systems like SAP
  • Experience managing import/export shipments

Nice-to-have

  • Previous experience leading a team
  • Continuous improvement initiative support
  • Dynamic environment adaptability
  • Strong analytical and organizational skills

Key Requirements

  • University degree in Business Administration, Supply Chain Management, or related field
  • Minimum 3 years of experience in order processing or trade compliance
  • Fluency in both Czech and English required

Work Rights

Not specified

Tailored Resume

Cover Letter