Responsibilities Manage day to day restaurant operations, and ensure a positive outlet image Coordinating front and back of the house operations for smooth delivery of services Training / coaching of new and current staff on customer service best practices Managing staff training, schedules and work performance Organize and supervise shifts Respond promptly to customer complaints, suggest solutions to resolve complaints Ensure compliance with safety and sanitation regulations Control operations cost and identify measures to cut wastages Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations Preparing of reports Analyze and forecast sales figures to maximize profits Qualifications & Requirements Bachelor Degree in Hospitality, Retail Management or related field Proven work experience as Restaurant Manager / Hospitality Manage Strong leadership skills Excellent communication skills Financial Management skills Customer service oriented