Customer Support Manager

Bobcatsouthwest

Gdn Fairview Heights Il
Salary + bonus
On-site
Parts and service sales support
Customer assistance and technical support
Parts and service department profitability
Bobcatsouthwest is seeking a Customer Support Manager to oversee the daily operations of Parts and Service Departments across multiple branches, ensuring performance and profitability. The ideal candidate will demonstrate leadership in guiding staff, managing inventory, and maintaining relationships with suppliers while adhering to the company's core values

Job Summary

  • The Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions.
  • This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions/branches.
  • We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Matching Summary

Match Score: 85

Bobcatsouthwest is seeking a Customer Support Manager to oversee the daily operations of Parts and Service Departments across multiple branches, ensuring performance and profitability. The ideal candidate will demonstrate leadership in guiding staff, managing inventory, and maintaining relationships with suppliers while adhering to the company's core values.

Salary

Salary Plus Bonus

Skills & Requirements

Must-have

  • Parts and service sales support
  • Customer assistance and technical support
  • Parts and service department profitability
  • Develop and implement strategic plans
  • Manage parts inventory effectively
  • Warranty performance and recovery

Nice-to-have

  • Achieve excellence and remain curious
  • Build lifelong relationships
  • Fresh perspective and life experiences

Key Requirements

  • Salary Plus Bonus
  • Monday - Friday (7am-5pm)
  • Great Benefits!

Work Rights

Not specified

Tailored Resume

Cover Letter