Claims Examiner Ii, Warranty

AIG

Not specified; not specified; comprehensive benefi...
**
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Verify coverage under terms and conditions
** AIG is seeking a Claims Examiner II for its Warranty division, responsible for managing warranty claims and ensuring compliance with service agreements. The ideal candidate should possess strong customer service skills, analytical abilities, and experience in conflict resolution, while AIG offers a supportive work culture and a comprehensive benefits package. **

Job Summary

  • The Claims Analyst acts as a Subject Matter Expert, serving clients and service partners with speed, composure, and compassion to solve problems.
  • Responsibilities include adjudicating claims for major appliances and home systems while ensuring all payments align with pre-defined costs and contract terms.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its global team members.

Matching Summary

Match Score: 75

** AIG is seeking a Claims Examiner II for its Warranty division, responsible for managing warranty claims and ensuring compliance with service agreements. The ideal candidate should possess strong customer service skills, analytical abilities, and experience in conflict resolution, while AIG offers a supportive work culture and a comprehensive benefits package. **

Salary

Not specified; Not specified; Comprehensive benefits package including health, wellbeing, and financial security

Skills & Requirements

Must-have

  • Answer incoming calls from service providers
  • Adjudicate claims for fair repair charges
  • Verify coverage under terms and conditions
  • Evaluate program agreements and repair times matrix
  • Research claims to determine coverage options
  • Maintain knowledge of covered equipment programs

Nice-to-have

  • Excellent written and verbal communication skills
  • Experience in conflict resolution and de-escalation
  • Ability to adapt quickly in fast-paced environment
  • Strong organizational skills with deadline management
  • Enthusiastic team player with professional attitude
  • Basic Excel, Word, and Outlook proficiency

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Understanding of Warranty or Insurance products recommended
  • Basic experience with accounts payable and reconciliation

Work Rights

Not specified

Tailored Resume

Cover Letter