Retention Specialist

9

Nashville, TN, United States
Conduct follow-up outreach
Verify employment status
Administer and record surveys
The Retention Specialist plays a critical role in supporting the long-term success of program participants by conducting follow-up activities, verifying employment outcomes, and collecting and recording survey data

Job Summary

  • The Retention Specialist plays a critical role in supporting the long-term success of program participants by conducting follow-up activities, verifying employment outcomes, and collecting and recording survey data.
  • This position works closely with Career Navigators to ensure participants remain engaged and supported after initial placement, and that accurate data is maintained for reporting and program improvement.
  • The Retention Specialist will promote a positive work environment that celebrates our vision, mission and core values in every action and interaction with team members, donors, customers, management and people served.

Matching Summary

The Retention Specialist plays a critical role in supporting the long-term success of program participants by conducting follow-up activities, verifying employment outcomes, and collecting and recording survey data.

Skills & Requirements

Must-have

  • Conduct follow-up outreach
  • Verify employment status
  • Administer and record surveys
  • Maintain accurate records
  • Collaborate with staff
  • Prepare retention reports

Nice-to-have

  • Promote positive work environment
  • Advance organizational mission
  • Professional representation

Key Requirements

  • Associate's Degree or equivalent experience
  • 2 years of relevant experience
  • Proficient in Microsoft Word and Excel
  • Ability to travel locally

Work Rights

Not specified

Tailored Resume

Cover Letter