Technical Delivery Support Analyst - Peakon

Workday

Fully remote
Saas enterprise software support
Investigate and diagnose issues
Handle time-critical issues
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Investigate and diagnose issues
  • Handle time-critical issues
  • Build customer relationships
  • Collaborate with internal teams
  • 24/7 Global Support shifts

Nice-to-have

  • Creative approach and eager to learn
  • Support colleagues and have fun
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm

Key Requirements

  • 3+ years SaaS Enterprise software experience
  • Basic Object Oriented Programming knowledge
  • Ability to read and analyze log files
  • Basic SQL syntax knowledge
  • Basic API client experience

Work Rights

Not specified

Tailored Resume

Cover Letter