Retention Associate

Newfold Digital

Cebu, Philippines
1-3 years customer service experience
6 months in escalations and retention
Strong analytical skills
At Network Solutions, we help secure domain names and protect brands

Job Summary

  • At Network Solutions, we help secure domain names and protect brands.
  • The role involves managing cancellation requests and providing excellent customer support.
  • We celebrate diversity and foster a culture of belonging among our employees.

Matching Summary

At Network Solutions, we help secure domain names and protect brands.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • 6 months in escalations and retention
  • strong analytical skills

Nice-to-have

  • problem solving and leadership skills
  • excellent interpersonal communication
  • knowledge in MS Office tools

Key Requirements

  • 1-3 years customer service experience
  • 6 months in escalations and retention
  • excellent problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter