Customer Services Rep Category Customer Service Location Irvine, Ca

Xtended Resources

Irvine, Ca, United States
On-site
Product and service information
Resolve technical issues
Handle customer inquiries
You will be responsible for helping customers by providing product and service information and resolving technical issues

Job Summary

  • You will be responsible for helping customers by providing product and service information and resolving technical issues.
  • Handle customer inquiries and complaints, provide information about the products and services, and troubleshoot and resolve product issues and concerns.
  • Document and update customer records based on interactions and develop and maintain a knowledge base of the evolving products and services.

Matching Summary

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Skills & Requirements

Must-have

  • product and service information
  • resolve technical issues
  • handle customer inquiries
  • document customer records

Nice-to-have

  • build rapport with clients
  • positive and professional demeanor

Key Requirements

  • Previous experience in customer service
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter