Vice President, Client Operations

BNY Mellon

Manchester, United Kingdom
On-site
Client service relationship management
Issue resolution across departments
Client communication conduit
Own and maintains core Client Service relationship, attending service review meetings, capturing meeting actions and follow up with operations and relevant departments

Job Summary

  • Own and maintains core Client Service relationship, attending service review meetings, capturing meeting actions and follow up with operations and relevant departments.
  • Review trends, identifies and supports training needs, within the team and with clients.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Own and maintains core Client Service relationship, attending service review meetings, capturing meeting actions and follow up with operations and relevant departments.

Skills & Requirements

Must-have

  • Client Service relationship management
  • Issue resolution across departments
  • Client communication conduit
  • Operational and client services experience

Nice-to-have

  • Transformative solutions
  • Cutting-edge AI and breakthrough technologies
  • Bold ideas meet advanced technology
  • Personal resilience and financial goals

Key Requirements

  • Bachelor's degree or equivalent experience
  • MBA preferred
  • Experience managing client relationships

Work Rights

Not specified

Tailored Resume

Cover Letter