Customer Service Advisor | S1 | Everyday Banking | Glasgow

Santander UK

Glasgow, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Hybrid
First point of contact for customers
Provide immediate and empathetic support
Handle day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey

Job Summary

  • Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.
  • You’ll be a listener and problem solver, acting as the first point of contact, whilst providing immediate and empathetic support over the phone.
  • Competitive rewards that reflect the real impact you make and the value you bring, with opportunities to grow and thrive personally and professionally.

Matching Summary

Santander is evolving into a technology-driven organisation, and our people are at the heart of this journey.

Salary

Base: £25,000; Benefits: £500 annual cash allowance plus 25 days holiday, pension, healthcare, protection, share plans, staff product discounts, wellbeing support, family leave, volunteering opportunities

Skills & Requirements

Must-have

  • First point of contact for customers
  • Provide immediate and empathetic support
  • Handle day-to-day transactions and queries
  • Update customer records accurately
  • Build strong customer relationships

Nice-to-have

  • Flexible and can-do attitude
  • Think customer and share ideas
  • Comfortable in a multi-skilled environment
  • Desire to go above-and-beyond

Key Requirements

  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter