Deutschsprachiger Kundenberater - Hybrides Arbeitsmodell

Capita

Sofia, Bulgaria
Not specified; performance bonus system available ...
Hybrid
German language proficiency c1+
Handling incoming customer calls
Resolving customer inquiries
The role involves supporting customers through various channels, primarily handling incoming calls and resolving their inquiries

Job Summary

  • The role involves supporting customers through various channels, primarily handling incoming calls and resolving their inquiries.
  • Candidates must possess German language proficiency at a C1+ level and be willing to work in a shift-based schedule.
  • The company offers a hybrid work model, performance bonuses, and comprehensive benefits including a fully covered MultiSport card.

Matching Summary

The role involves supporting customers through various channels, primarily handling incoming calls and resolving their inquiries.

Salary

Not specified; Performance bonus system available after training; Fixed bonus during training

Skills & Requirements

Must-have

  • German language proficiency C1+
  • Handling incoming customer calls
  • Resolving customer inquiries
  • MS Office knowledge
  • Willingness to work shifts

Nice-to-have

  • Customer-oriented thinking
  • Excellent organizational skills
  • Strong communication abilities
  • Adaptability in fast-paced environments
  • Interest in hybrid work models

Key Requirements

  • German C1+ language level
  • Shift work availability
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter