Service Operations Coordinator (fixed Term Contract 12 Months)

Otis

Leicester, United Kingdom
Remuneration in accordance with local st + ards; n...
Onsite (monday to friday, 8:00am to 4:00pm)
Excellent written and verbal communication skills
Ability to work under pressure
Team-player with passion for customer service
Otis is seeking a Service Operations Coordinator for a 12-month fixed-term contract in Leicester, UK. The role focuses on customer service within the Customer Care Center, requiring strong communication skills and the ability to manage customer inquiries efficiently

Job Summary

  • The role serves as the primary interface between internal and external customers within the Customer Care Center Team.
  • Employees will ensure all customer and mechanic questions are dealt with promptly while updating Otis Business Systems accurately.
  • The company offers intensive training in technology, processes, and soft skills with opportunities to build a career at Otis.

Matching Summary

Match Score: 85

Otis is seeking a Service Operations Coordinator for a 12-month fixed-term contract in Leicester, UK. The role focuses on customer service within the Customer Care Center, requiring strong communication skills and the ability to manage customer inquiries efficiently.

Salary

Remuneration in accordance with local standards; Not specified; Training provided

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Ability to work under pressure
  • Team-player with passion for customer service

Nice-to-have

  • Flexibility to upskill into other roles
  • Interest in technology and processes
  • Commitment to safety ethics and quality values

Key Requirements

  • Passion for excellent customer service
  • Strong communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter