Central Customer Service Coordinator India

Suez UK

Kuala Lumpur, Malaysia
Monday to saturday (11:00 am – 8:00 pm, with half-day on saturday)
2-3 years order fulfilment experience
Fluent english written and spoken
Ms office proficiency required
Suez UK is seeking a Central Customer Service Coordinator for their Global Customer Service operations based in Kuala Lumpur, Malaysia. The role involves managing customer Requests for Quotation (RFQs) and Purchase Orders (POs) while ensuring timely and accurate responses to customer inquiries

Job Summary

  • This role supports Global Customer Service operations by managing customer Requests for Quotation and Purchase Orders through a global mailbox.
  • You will ensure all customer enquiries are responded to within agreed Service Level Agreements while collaborating with Local Customer Service and Supply Chain teams.
  • The position requires the ability to support India region working hours from 11:00 AM to 8:00 PM, Monday through Saturday.

Matching Summary

Match Score: 75

Suez UK is seeking a Central Customer Service Coordinator for their Global Customer Service operations based in Kuala Lumpur, Malaysia. The role involves managing customer Requests for Quotation (RFQs) and Purchase Orders (POs) while ensuring timely and accurate responses to customer inquiries.

Skills & Requirements

Must-have

  • 2-3 years order fulfilment experience
  • Fluent English written and spoken
  • MS Office proficiency required
  • Supply chain or logistics background
  • Ability to work Monday to Saturday

Nice-to-have

  • Proactive mindset for continuous learning
  • Strong organizational and time management skills
  • Experience with credit control processes
  • Collaborative approach with global teams
  • Positive team player attitude

Key Requirements

  • Diploma or higher qualification in any discipline
  • 2-3 years relevant experience in order fulfilment or supply chain
  • Work authorization not specified in posting

Work Rights

Not specified

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