End User Services & Support Technician

Kjell & Company

Malmö, Sweden
On-site
3 years experience in end-user it support
Windows macos ios android microsoft 365 knowledge
Hands-on device deployment and lifecycle management
Kjell & Company is seeking an End User Services & Support Technician to deliver high-quality IT support across its Group operations in the Nordics. The role involves hands-on IT assistance, device management, and collaboration with users and vendors to ensure seamless IT service delivery

Job Summary

  • This role plays a key part in delivering a seamless, secure, and high-quality IT experience for employees across the Group.
  • You will provide first- and second-line IT support onsite and remotely while managing the full device lifecycle from deployment to decommissioning.
  • The position involves close collaboration with colleagues, end users, and external vendors across Sweden, Norway, Denmark, and China.

Matching Summary

Match Score: 85

Kjell & Company is seeking an End User Services & Support Technician to deliver high-quality IT support across its Group operations in the Nordics. The role involves hands-on IT assistance, device management, and collaboration with users and vendors to ensure seamless IT service delivery.

Skills & Requirements

Must-have

  • 3 years experience in end-user IT support
  • Windows macOS iOS Android Microsoft 365 knowledge
  • Hands-on device deployment and lifecycle management
  • Ticketing and support management system experience
  • Endpoint-related IT security principles understanding

Nice-to-have

  • Service-oriented and hands-on IT professional
  • Structured organized and calm under pressure
  • Solution-oriented with strong sense of ownership
  • Experience with POS systems and payment terminals
  • Ability to travel to Group locations

Key Requirements

  • At least 3 years of experience in end-user IT support
  • Relevant education within IT or equivalent practical experience
  • Good understanding of endpoint-related IT security principles

Work Rights

Not specified

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