Associate- Contract Role

Kekoa Iron

Customer relationship management tools
Analytical problem-solving skills
Managing multiple tasks
Iron Mountain is seeking a motivated and detail-oriented Associate – Service Management to join our Customer Excellence team

Job Summary

  • Iron Mountain is seeking a motivated and detail-oriented Associate – Service Management to join our Customer Excellence team.
  • In this role, you will be responsible for delivering high-quality customer support by managing service requests and ensuring SLA adherence.
  • You will join a proactive team dedicated to accurate case handling and continuous improvement in service delivery.

Matching Summary

Iron Mountain is seeking a motivated and detail-oriented Associate – Service Management to join our Customer Excellence team.

Skills & Requirements

Must-have

  • Customer Relationship Management tools
  • analytical problem-solving skills
  • managing multiple tasks

Nice-to-have

  • commitment to customer excellence
  • strong communication skills
  • team collaboration

Key Requirements

  • 0–2 years of experience in customer service
  • Bachelor’s degree in any discipline

Work Rights

Not specified

Tailored Resume

Cover Letter