As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Skills & Requirements
Must-have
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
Maintain client and pet records
Computer efficiency
Detail-oriented
Nice-to-have
Empathize with emotional clients
Remain calm in emergencies
Create welcoming environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service representative experience
Experience with Veterinary Electronic Medical Records