Customer Journey Expert Savings (temporary)

ING

Madrid, Spain
Not specified; flexible remuneration model availab...
Fully remote
5 years managing complex projects
Agile methodology experience
Stakeholder management skills
ING is seeking a Digital Business Expert for their Savings Team in Madrid, focused on enhancing customer experiences in wealth management through innovative solutions. The role requires collaboration with various stakeholders to define requirements, analyze data, and ensure compliance while working in Agile teams

Job Summary

  • The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance in savings and investments.
  • Candidates will lead the discovery phase, define functional requirements, and collaborate with technical and non-technical stakeholders to deliver high-quality developments.
  • The position offers a flexible work model, comprehensive health and life insurance, and access to on-site wellness services like physiotherapy and gyms.

Matching Summary

Match Score: 85

ING is seeking a Digital Business Expert for their Savings Team in Madrid, focused on enhancing customer experiences in wealth management through innovative solutions. The role requires collaboration with various stakeholders to define requirements, analyze data, and ensure compliance while working in Agile teams.

Salary

Not specified; Flexible remuneration model available; Banking benefits including special loans and mortgage conditions

Skills & Requirements

Must-have

  • 5 years managing complex projects
  • Agile methodology experience
  • Stakeholder management skills
  • Data analysis capabilities
  • Functional requirements definition

Nice-to-have

  • Core banking systems knowledge
  • Passion for innovation
  • Autonomous work style
  • Can-do attitude
  • Technical communication skills

Key Requirements

  • Master or bachelor's degree
  • Around 5 years of project management experience
  • Strong prioritization and deadline management skills

Work Rights

Not specified

Tailored Resume

Cover Letter