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Sayari is seeking a Senior Customer Success Manager to oversee and enhance relationships with significant government partnerships, focusing on issues like global trade integrity. The ideal candidate will have extensive experience in customer success within U.S. government programs, particularly in trade enforcement and supply chain risk.
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Job Summary
The Senior Customer Success Manager for the Government Business Unit (GBU) is a mission-critical role responsible for the health, retention, and strategic growth of Sayari’s most significant government partnerships.
You will serve as the primary advisor for a portfolio of accounts, including a high-impact, multi-million dollar program focused on global trade integrity and border security.
In 2026, you will lead the transition of our CS model from reactive support to a proactive, technical partnership—ensuring our users leverage Sayari’s latest technological advances to combat forced labor, illegal transshipment, and global trade threats at scale.
Matching Summary
Match Score: 75
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Sayari is seeking a Senior Customer Success Manager to oversee and enhance relationships with significant government partnerships, focusing on issues like global trade integrity. The ideal candidate will have extensive experience in customer success within U.S. government programs, particularly in trade enforcement and supply chain risk.
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Salary
$110,000 - $135,000
Skills & Requirements
Must-have
Global corporate data provider
Commercial intelligence platform
Government Business Unit
Strategic growth of government partnerships
Cross-border trade
Financial crimes prevention
Nice-to-have
Supportive, high-performing, curious teams
Cross-team collaboration
Training and learning opportunities
Initiative and innovation
Key Requirements
5+ years of experience in Customer Success or Account Management
Supporting large-scale U.S. Government programs
Deep domain expertise in trade enforcement, supply chain risk, or border mission sets
Proven track record of managing and renewing multi-million dollar government contracts
High technical acumen
Active or recently held U.S. Government security clearance