Sales Support Representative - Hvac

Ferguson PLC

Indianapolis, IN, US
Hourly: $18.71 - $29.92; bonus/equity: bonus or in...
On-site
Support customer needs
Timely quotations
Accurate sales orders
Work together with Sales associates to support customer needs by determining the best products and solutions

Job Summary

  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Ferguson is proud to provide best-in-class products, service and capabilities across multiple industries.

Matching Summary

Work together with Sales associates to support customer needs by determining the best products and solutions.

Salary

Hourly: $18.71 - $29.92; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts

Skills & Requirements

Must-have

  • Support customer needs
  • Timely quotations
  • Accurate sales orders
  • Coordinate deliveries
  • Answer sales calls
  • Use CRM and phone system

Nice-to-have

  • Hands-on and customer-focused
  • Problem-solving skills
  • Adaptability and growth mindset
  • Relationship building

Key Requirements

  • HVAC industry knowledge and experience required
  • 1-3 years sales/customer service experience preferred
  • Strong sales skills including upselling
  • Respond quickly to customer needs
  • Make decisions in a timely manner
  • General digital literacy including Microsoft Office
  • Ability to learn product knowledge and processes quickly

Work Rights

Not specified

Tailored Resume

Cover Letter