Support Assistant - Test Network Team

CSG Forte

Stockholm, Sweden
**
Daily monitoring of test network devices
Troubleshooting technical issues
Cooperation with hosting partners globally
** CSG Forte is seeking a Support Assistant for its Test Network Team in Stockholm, an entry-level position ideal for individuals starting their careers in technical operations and customer support. The role involves troubleshooting, communication with global partners, and hands-on experience with telecom testing software solutions. **

Job Summary

  • This entry-level role offers hands-on experience in technical operations, customer support, and service provider coordination within a global telecom testing environment.
  • The team develops advanced telecom testing software used by leading mobile operators worldwide, featuring a network of over 1,000 test probes across 200 countries.
  • Employees benefit from real responsibility from day one, exposure to international services, and a collaborative culture focused on integrity and innovation.

Matching Summary

Match Score: 75

** CSG Forte is seeking a Support Assistant for its Test Network Team in Stockholm, an entry-level position ideal for individuals starting their careers in technical operations and customer support. The role involves troubleshooting, communication with global partners, and hands-on experience with telecom testing software solutions. **

Skills & Requirements

Must-have

  • Daily monitoring of test network devices
  • Troubleshooting technical issues
  • Cooperation with hosting partners globally
  • Handling customer and internal support tickets

Nice-to-have

  • Curious and service-minded attitude
  • Eager to learn new systems
  • Ability to work independently
  • General interest in IT and networks

Key Requirements

  • High School / Upper Secondary School Diploma
  • Good written and verbal communication skills in English

Work Rights

Not specified

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