Guest Services - Darien Lake

Live Nation Entertainment

Darien Lake, New York, United States
Base: $16.00 - $17.50 usd hourly; bonus/equity: no...
Not specified (likely onsite due to the nature of the role).
2 years customer service experience
Strong verbal communication skills
Ability to lift 50 lbs
Live Nation Entertainment is seeking a Guest Services team member at Darien Lake, New York, to provide exemplary customer service, handle inquiries, and resolve complaints. The role emphasizes teamwork, communication, and a commitment to safety and sustainability while delivering memorable experiences for guests

Job Summary

  • The role involves delivering exemplary customer service to maintain loyalty while resolving inquiries and complaints.
  • Employees are expected to participate in the venue's sustainability program by sorting waste and educating fans.
  • The position requires physical stamina for constant walking, climbing stairs, and lifting items over 50 lbs.

Matching Summary

Match Score: 75

Live Nation Entertainment is seeking a Guest Services team member at Darien Lake, New York, to provide exemplary customer service, handle inquiries, and resolve complaints. The role emphasizes teamwork, communication, and a commitment to safety and sustainability while delivering memorable experiences for guests.

Salary

Base: $16.00 - $17.50 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Strong verbal communication skills
  • Ability to lift 50 lbs
  • Constant walking and climbing stairs
  • Problem-solving and strategic thinking

Nice-to-have

  • Teamwork and collaboration skills
  • Sustainability program participation
  • Creative problem-solving approach
  • Tact and diplomacy in interactions
  • Experience with event equipment handling

Key Requirements

  • Must be 18 years or older
  • At least 2 years in Customer Service
  • US work authorization required without sponsorship

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter