Specialist, Account Manager

Concentrix

Kuala Lumpur, Malaysia
Overseeing complex client accounts
Developing processes for client needs
Managing client's customers end-to-end
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs

Job Summary

  • The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.
  • Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base.
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.

Matching Summary

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs.

Skills & Requirements

Must-have

  • Overseeing complex client accounts
  • Developing processes for client needs
  • Managing client's customers end-to-end
  • Achieving revenue-based quotas
  • Negotiating in tough situations
  • Identifying risk and barriers to success

Nice-to-have

  • Building relationships with decision-makers
  • Using data to influence buying
  • Handling objections effectively
  • Proposing potential solutions

Key Requirements

  • English (Required)
  • Vietnamese (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter