Not specified; salary reviews included; annual com...
**
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
**
EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, providing support to injured workers and employers. The position emphasizes customer service, teamwork, and a commitment to employee growth and wellbeing.
**
Job Summary
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.
You will manage a portfolio of worker's compensation claims while providing early, timely, and personal customer-focused service to injured workers and employers.
The role offers flexibility to work from home up to 3 days per week after month three, along with comprehensive learning and development opportunities.
Matching Summary
Match Score: 75
**
EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, providing support to injured workers and employers. The position emphasizes customer service, teamwork, and a commitment to employee growth and wellbeing.
**
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
manage portfolio of workers compensation claims
liaise with injured workers and employers
provide empathetic customer focused service
work within legislation and compliance guidelines
conduct case conferences and face to face meetings
Nice-to-have
previous experience in medical or corporate field
specialising in customer service
willingness to go above and beyond for customers
ability to multitask and shift priorities
thrive in team environment and collaborate
proactive self-motivated creative thinking
Key Requirements
Previous experience in medical, hospitality, retail or corporate field
High attention to detail and organisational skills
Available for face-to-face group interview on Wednesday 6th May 2026