The Customer Planning and Reporting Specialist supports the Roche Diagnostics service field team with various activities including creating and monitoring of cases and reports
Job Summary
The Customer Planning and Reporting Specialist supports the Roche Diagnostics service field team with various activities including creating and monitoring of cases and reports.
This role involves preparing Service offers and maintenance plans, performing reconciliation between CRM and billing systems, and supporting Customer Experience initiatives.
Roche's culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are.
Matching Summary
The Customer Planning and Reporting Specialist supports the Roche Diagnostics service field team with various activities including creating and monitoring of cases and reports.