Not specified (assumed in-person based on the nature of the role)
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
South Cherokee Veterinary Hospital is seeking a Client Service Representative to provide excellent customer service and create positive client interactions both in-person and over the phone. The ideal candidate should possess strong communication skills, a compassionate demeanor, and the ability to manage a fast-paced work environment
Job Summary
The Customer Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
Responsibilities include managing scheduled appointments, performing lobby triage, handling payments, and maintaining accurate pet medical records.
AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member well-being.
Matching Summary
Match Score: 85
South Cherokee Veterinary Hospital is seeking a Client Service Representative to provide excellent customer service and create positive client interactions both in-person and over the phone. The ideal candidate should possess strong communication skills, a compassionate demeanor, and the ability to manage a fast-paced work environment.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Problem-solving in emergency situations
Accurate cash drawer management
Nice-to-have
Experience with veterinary EMR systems
Knowledge of veterinary medical terminology
Previous customer service experience
Compassionate communication style
Detail-oriented administrative skills
Key Requirements
High School Diploma or equivalent
One year of customer service experience (preferred)