10+ years property or facility management experience
Single point of contact for microsoft account
Manage capital and operation expense budgets
Jones Lang LaSalle (JLL) is seeking a Director of Account Management in Tokyo, Japan, to lead their Microsoft Account, ensuring high client satisfaction and effective management of facilities services. The role requires significant experience in property or facility management, strong leadership skills, and the ability to implement innovative solutions
Job Summary
The role serves as the single point of contact for the Microsoft Account in Japan, dedicated to ensuring high-level client interface and relationships.
The incumbent is accountable for managing all aspects of the facilities management service delivery system, including operations, staffing, and performance development.
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.
Matching Summary
Match Score: 85
Jones Lang LaSalle (JLL) is seeking a Director of Account Management in Tokyo, Japan, to lead their Microsoft Account, ensuring high client satisfaction and effective management of facilities services. The role requires significant experience in property or facility management, strong leadership skills, and the ability to implement innovative solutions.
Skills & Requirements
Must-have
10+ years property or facility management experience
Single point of contact for Microsoft account
Manage capital and operation expense budgets
Oversee Integrated Facilities Management team
Develop annual account plan and KPIs
Nice-to-have
Strong lateral thinking and innovative solutions
Excellent spoken and written English skills
Experience with continuous improvement initiatives
Ability to coordinate with senior client managers
Key Requirements
University degree in real estate, facility management, or hospitality
Above 10 years practical experience in property or facility management