Lead, Content Designer

Humana

Remote, US
Base: $104,000 - $143,000 py; bonus/equity: eligib...
Fully remote
Conversational ai content design
Ux writing for chatbots
Information architecture
Become a part of Humana's caring community focused on innovative digital experiences that improve members' quality of life

Job Summary

  • Become a part of Humana's caring community focused on innovative digital experiences that improve members' quality of life.
  • Define and create content for conversational interfaces like virtual assistants and chatbots to ensure users get the information they need.
  • Humana offers competitive benefits supporting whole-person well-being, including medical, dental, vision, 401(k), and generous time off.

Matching Summary

Become a part of Humana's caring community focused on innovative digital experiences that improve members' quality of life.

Salary

Base: $104,000 - $143,000 per year; Bonus/Equity: Eligible for bonus incentive plan; Benefits: Medical, dental, vision, 401(k), time off, disability, life insurance

Skills & Requirements

Must-have

  • Conversational AI content design
  • UX writing for chatbots
  • Information architecture
  • Content strategy
  • Accessibility best practices

Nice-to-have

  • Agile technology experience
  • Collaborative team player
  • Passionate about user experience

Key Requirements

  • Bachelor's Degree in Design, Communications, English, Journalism or similar
  • 7+ years content design/strategy/UX writing
  • Proven accessible, scalable, user-centered content design
  • Portfolio required

Work Rights

Not specified

Tailored Resume

Cover Letter