Dietary Call Center Rep

AdventHealth

DAYTONA BEACH, Florida, USA
Base: $15.31 - $24.49; bonus/equity: not specified...
Computerized diet office system
Patient identifier verification
Therapeutic diet guidelines
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions

Job Summary

  • Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
  • Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
  • AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Matching Summary

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.

Salary

Base: $15.31 - $24.49; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off, 403-B Retirement Plan, Parental Leave, Well-being Resources

Skills & Requirements

Must-have

  • Computerized diet office system
  • Patient identifier verification
  • Therapeutic diet guidelines
  • Customer service experience
  • English communication skills

Nice-to-have

  • Personalized meal suggestions
  • Service recovery implementation
  • Teamwork and collaboration
  • Spiritually growing environment

Key Requirements

  • Previous customer service experience required
  • 1+ food service experience preferred
  • Healthcare foodservice experience preferred
  • CBORD or nutrition software experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter