The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties
Job Summary
The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.
Employees are expected to answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
The position offers a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off.
Matching Summary
The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.
Skills & Requirements
Must-have
Answer incoming customer service calls promptly
Maintain current knowledge of company services
Verify and enter accurate customer information
Nice-to-have
Dedication to exceptional customer service
Excellent written and verbal communications skills
Navigate multiple computer systems efficiently
Key Requirements
High school diploma or equivalent
1+ years of experience in a call center environment