Supporter:in (m/w/d) Im Hydmedia Ecm/dms Umfeld

Dedalus

Bonn, Germany
**
Hydmedia ecm/dms environment
Root-cause analysis
Software updates on customer systems
** Dedalus is seeking a Supporter in the HYDMedia ECM/DMS environment to provide technical support for document management applications. The role, based in Bonn or remotely across Germany, emphasizes collaboration with various teams and the importance of analytical skills, communication, and a service-oriented approach. **

Job Summary

  • You are responsible for the technical support of applications in the field of document management.
  • The activities take place predominantly in the home office, which offers you flexibility.
  • Dedalus is committed to a motivating and appreciative work environment that reflects the passion with which our employees pursue our mission.

Matching Summary

Match Score: 75

** Dedalus is seeking a Supporter in the HYDMedia ECM/DMS environment to provide technical support for document management applications. The role, based in Bonn or remotely across Germany, emphasizes collaboration with various teams and the importance of analytical skills, communication, and a service-oriented approach. **

Skills & Requirements

Must-have

  • HYDMedia ECM/DMS environment
  • Root-cause analysis
  • Software updates on customer systems
  • Collaboration with development and product management
  • Customer communication
  • Database experience (Oracle, SQL Server, PostgreSQL)

Nice-to-have

  • Structured and goal-oriented work style
  • Service orientation
  • Team player
  • Passion for healthcare innovation

Key Requirements

  • IT education or comparable computer science degree
  • Basic knowledge in ECM/DMS
  • Knowledge of business processes
  • Very good German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter