Customer Service Representative

Petz Plaza

Culver City, US
Base: $17.25 - $19.00ph doe; bonus/equity: tips; b...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, managing check-ins and check-outs, and responding to complaints with patience and professionalism.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.25 - $19.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $17.25 - $19.00/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints with patience
  • Keeping the lobby clean

Nice-to-have

  • People-person and pet-person
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Fluent in human and hound

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter