Competitive compensation; stock options; not speci...
Fully remote
1+ years capital markets experience
Technical support or help desk role
Troubleshooting and ticketing systems
Eventus is seeking a Level 1 Support professional to assist customers with technical issues related to their trade surveillance software. The role requires strong troubleshooting skills, experience in financial markets, and excellent communication abilities, offering a fully remote work environment with comprehensive benefits
Job Summary
The role serves as the first point of contact for customers in the US seeking technical assistance via email, chat, or ticketing system.
Candidates must have at least one year of experience in capital markets at a bank, exchange, brokerage, or similar fintech environment.
The company offers fully remote work, competitive compensation with stock options, and unlimited PTO.
Matching Summary
Match Score: 85
Eventus is seeking a Level 1 Support professional to assist customers with technical issues related to their trade surveillance software. The role requires strong troubleshooting skills, experience in financial markets, and excellent communication abilities, offering a fully remote work environment with comprehensive benefits.
Salary
Competitive Compensation; Stock Options; Not specified
Skills & Requirements
Must-have
1+ years capital markets experience
Technical support or help desk role
Troubleshooting and ticketing systems
Nice-to-have
Familiarity with financial technology solutions
Experience working within the US market
Proactive approach to problem-solving
Key Requirements
1+ years capital markets experience
Previous technical support or help desk experience