Reservations Agent

Four Seasons Hotels & Resorts

Naples, Florida, US
Lucrative salary; market-leading benefits pyckage;...
Handle incoming calls and emails
Accurate reservation entry
Maintain room and rate information
The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency

Job Summary

  • The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency.
  • Four Seasons believes in offering the best to the best when it comes to employee benefits, including a market-leading benefits package and time off plans starting on the day of hire.
  • Four Seasons is an Equal Opportunity, Affirmative Action employer, encouraging minorities, women, veterans, and individuals with disabilities to apply.

Matching Summary

The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency.

Salary

Lucrative salary; Market-leading benefits package; Not specified

Skills & Requirements

Must-have

  • Handle incoming calls and emails
  • Accurate reservation entry
  • Maintain room and rate information
  • Provide hotel guidance
  • Communicate guest needs

Nice-to-have

  • Polished telephone manner
  • Calm in fast-paced environment
  • Genuine heart and luxury commitment
  • Team player in inclusive environment

Key Requirements

  • Previous hospitality experience preferred
  • Computer proficiency
  • Excellent spoken English
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter