Sr. Associate, Process Manager - Customer Resiliency, Collections (hybrid)

Capital One

Richmond, United States
$80,800 - $92,200 py
Hybrid
Process management skills
Collections process enhancement
Customer resiliency focus
Capital One is seeking a Senior Associate Process Manager for their Collections Process Management team in Richmond, with a focus on improving customer processes. The role involves leveraging process management skills to enhance operational efficiency and contribute positively to the company's financial performance

Job Summary

  • You will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to customers.
  • This role plays a key part in delivering processes that directly impact the company's bottom line.
  • You will contribute immediately by leveraging process management skills strengthened through team and enterprise best practices.

Matching Summary

Match Score: 85

Capital One is seeking a Senior Associate Process Manager for their Collections Process Management team in Richmond, with a focus on improving customer processes. The role involves leveraging process management skills to enhance operational efficiency and contribute positively to the company's financial performance.

Salary

$80,800 - $92,200

Skills & Requirements

Must-have

  • process management skills
  • collections process enhancement
  • customer resiliency focus
  • enterprise best practices

Nice-to-have

  • team collaboration abilities
  • impact on company bottom line
  • smart talented team environment

Key Requirements

  • Senior Associate level experience
  • Process management expertise
  • Collections domain knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter