Genai/agentic Sr. Customer Solutions Manager , Emea Isv Csms, Emea Isv Csms

Amazon

Tel Aviv, IL, United States
On-site
Agentic/genai architecture expertise
Rag patterns and evaluation
Governance and operating models
The ISV AI CSM is the Area leader's Agentic/GenAI acceleration partner for the ISV segment, working on behalf of the area leader and local SA leader to inspect, unblock, and accelerate Agentic/GenAI business across ISV customers

Job Summary

  • The ISV AI CSM is the Area leader's Agentic/GenAI acceleration partner for the ISV segment, working on behalf of the area leader and local SA leader to inspect, unblock, and accelerate Agentic/GenAI business across ISV customers.
  • They operate horizontally across the ISV segment, focusing on the highest-impact Agentic/GenAI opportunities rather than only on a fixed set of CSM-invested accounts.
  • The ISV AI CSM combines deep technical and product understanding of Agentic/GenAI with strong execution and stakeholder management to turn interest and PoCs into production systems and revenue for software and technology companies.

Matching Summary

The ISV AI CSM is the Area leader's Agentic/GenAI acceleration partner for the ISV segment, working on behalf of the area leader and local SA leader to inspect, unblock, and accelerate Agentic/GenAI business across ISV customers.

Skills & Requirements

Must-have

  • Agentic/GenAI architecture expertise
  • RAG patterns and evaluation
  • Governance and operating models
  • Drive ISV transformation
  • Technical and product understanding

Nice-to-have

  • Stakeholder management skills
  • Execution and problem-solving
  • Business impact focus
  • Cloud-native transformation

Key Requirements

  • 5+ years of experience in cloud solutions
  • Experience with GenAI technologies
  • Proven track record of driving customer adoption
  • Ability to work in EMEA region

Work Rights

Not specified

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