Client Delivery Manager (Infrastructure & Cloud Services)

CORETECH GLOBAL PTE. LTD.

Singapore
**
12-15 years it infrastructure experience
Cloud platforms azure aws
Network security sase fwaas
** The Client Delivery Manager at CoreTech Global Pte. Ltd. is tasked with overseeing end-to-end service delivery across infrastructure, cloud, network, and cybersecurity sectors. This role emphasizes governance, client relationship management, and operational excellence, requiring extensive experience in IT service delivery. **

Job Summary

  • The Client Delivery Manager serves as the primary interface between client stakeholders and technical teams to ensure seamless service operations aligned with business objectives.
  • This role is responsible for end-to-end service delivery governance across global infrastructure, cloud, network, unified communications, and cybersecurity environments.
  • The position requires leading cross-functional global delivery teams while managing major incidents, root cause analysis, and continuous service improvement initiatives.

Matching Summary

Match Score: 75

** The Client Delivery Manager at CoreTech Global Pte. Ltd. is tasked with overseeing end-to-end service delivery across infrastructure, cloud, network, and cybersecurity sectors. This role emphasizes governance, client relationship management, and operational excellence, requiring extensive experience in IT service delivery. **

Skills & Requirements

Must-have

  • 12-15 years IT Infrastructure experience
  • Cloud platforms Azure AWS
  • Network security SASE FWaaS
  • Unified communications Cisco Avaya
  • SLA KPI contractual governance
  • Major incident management RCA
  • Cross-functional team leadership

Nice-to-have

  • Executive communication skills
  • Strategic thinking capabilities
  • Customer-centric mindset
  • Crisis escalation management
  • Continuous improvement drive
  • Financial acumen optimization

Key Requirements

  • 12-15+ years in IT Infrastructure Network Cloud Security
  • 5+ years Service Delivery or Infrastructure Leadership
  • CISSP CCIE ITIL Azure certifications preferred
  • Experience with NIST ISO27001 SOC2 compliance
  • Budgeting forecasting OPEX CAPEX governance

Work Rights

Not specified

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