Técnico(a) De Suporte Em Informática - Dedicado - São Paulo -sp

UNISYS AUSTRALIA PTY LIMITED

São Paulo, SP, Brazil
Hybrid (3 days onsite)
Technical support for hardware and software
Network maintenance and troubleshooting
Preventive maintenance on pcs and servers
Unisys Australia Pty Limited is seeking a Técnico(a) De Suporte Em Informática to provide operational and technical support for computer systems and peripheral equipment in São Paulo, Brazil. The role requires residing in São Paulo and involves a hybrid work model with three days onsite

Job Summary

  • The role involves providing comprehensive operational and technical support for computer systems, peripherals, and network infrastructure.
  • Candidates must reside in São Paulo and commit to a hybrid schedule of three days per week at the Unisys office in Zona Sul.
  • Success requires meeting SLA requirements while ensuring high levels of customer satisfaction during all interactions.

Matching Summary

Match Score: 85

Unisys Australia Pty Limited is seeking a Técnico(a) De Suporte Em Informática to provide operational and technical support for computer systems and peripheral equipment in São Paulo, Brazil. The role requires residing in São Paulo and involves a hybrid work model with three days onsite.

Skills & Requirements

Must-have

  • Technical support for hardware and software
  • Network maintenance and troubleshooting
  • Preventive maintenance on PCs and servers
  • SLA compliance and customer satisfaction
  • On-site presence in São Paulo

Nice-to-have

  • Strong problem escalation skills
  • Client-facing communication abilities
  • Experience with AV room devices

Key Requirements

  • High school diploma (Ensino Médio completo)
  • Technical course in assembly and maintenance
  • Residence in São Paulo - SP required
  • 3 days per week onsite attendance

Work Rights

Must reside in São Paulo - SP

Tailored Resume

Cover Letter