Principal Ps Consultant, Ai Solutions Architect

Genesys

Multiple Locations
Base: $110,600.00 - $194,400.00; bonus/equity: not...
Fully remote
Ai-powered ccaas solutions
Conversational ai expertise
Cloud-based architecture experience
Genesys empowers organizations to improve loyalty and business outcomes through AI-powered experiences

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes through AI-powered experiences.
  • The role involves designing and delivering AI solutions that enhance customer experience and operational efficiency.
  • Employees enjoy independence and opportunities for career growth while working in a collaborative environment.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes through AI-powered experiences.

Salary

Base: $110,600.00 - $194,400.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, and Vision Insurance

Skills & Requirements

Must-have

  • AI-powered CCaaS solutions
  • Conversational AI expertise
  • Cloud-based architecture experience

Nice-to-have

  • Experience with AWS AI services
  • Knowledge of Genesys Cloud solutions
  • Strong communication skills

Key Requirements

  • 6+ years in Contact Center industry
  • 3+ years in customer-facing technical role
  • Proficiency in Java, Python, or Node.js

Work Rights

Not specified

Tailored Resume

Cover Letter