As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with every customer to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
The role requires completing Financial Health Checks to assess customers' financial needs and identify any changes while championing a risk-adverse culture.
Matching Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in retail or hospitality environment
Nice-to-have
Interest in building a long-term career
Genuine interest in improving financial wellbeing
Ability to work in a busy commercial environment
Key Requirements
Proven experience delivering exceptional Customer Service