Guest Services Representative

Advocate Illinois Masonic Medical Center

$18.85 - $28.30; not specified; not specified ph
Superior customer service
Thorough hospital knowledge
Visitor authorization protocol
Provides superior customer services by greeting and welcoming each individual that they encounter

Job Summary

  • Provides superior customer services by greeting and welcoming each individual that they encounter.
  • Monitors and responds appropriately to infant security system in the Labor & Delivery, Mother/Baby and NICU Units.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provides superior customer services by greeting and welcoming each individual that they encounter.

Salary

$18.85 - $28.30; Not specified; Not specified

Skills & Requirements

Must-have

  • superior customer service
  • thorough hospital knowledge
  • visitor authorization protocol
  • transportation equipment management
  • visitor restriction list cross-check
  • infant security system monitoring

Nice-to-have

  • recommendations for personal needs
  • support for special programs
  • works directly with volunteers
  • maintain composure in stressful situations

Key Requirements

  • High school diploma or equivalent
  • 2 years customer service experience
  • Proficient with Excel
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter